Refund and Returns Policy

We do not accept returns or offer refunds for change of mind or sizing issues.

However, if you receive a defective or damaged product, please contact us within 15 days of receiving your order. We require a clear photo of the defective item for assessment. In such cases, we will gladly provide a replacement at no additional cost to you.

Please note that if we request you return a product, shipping costs will not be provided as they will be utilized to cover the expenses of sending the replacement.

Refund Requests:

To request a refund, please follow the process outlined below:

1. Send an email to [email protected] with the subject line “Refund Request – [Order Number].”

2. In the email, include the following information:

   • Order Number: [Insert order number]
   • First Name: [Insert first name]
   • Last Name: [Insert last name]
   • Reason for Return: [Briefly explain the reason for the return]

3. Attach a clear photo of the defective product being returned to the email. This will help us assess the issue efficiently.

4. Our customer support team will review your refund request and respond to your email within 48 hours. Please note that we may require additional information or clarification, if necessary.

5. Once your refund request is approved, we will provide further instructions on how to return the item.

Please ensure that you follow these steps and provide accurate information to facilitate a smooth refund process. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team at [email protected].